How to Cancel Your Subscription
Canceling your subscription stops future charges and allows you to use the service until the end of your current billing cycle. Important: Canceling your subscription is not the same as requesting a refund. If you are eligible for a refund, refer to our Refund Policy for more details.
Steps to Cancel Your Subscription
To cancel your subscription:
- Log in to your account and navigate to the Account section in the top-right menu.
- Click on "Manage Subscriptions".
- Select the option "Go to Billing Portal". This will redirect you to the Stripe Billing Portal.
- In the Billing Portal, find your active subscription and click on the "Cancel Subscription" button.
- Confirm your cancellation. You will retain access to the service until the end of your current billing period.
What Happens After Cancellation?
- You will not be charged for the next billing cycle.
- Your subscription remains active until the end of the current billing period.
- You can renew your subscription at any time by returning to the Billing Portal and reactivating your plan.
Important Notes
- Canceling does not trigger a refund for any charges already processed. If eligible, you may request a refund separately. For more details, refer to the Refund Policy.
- Ensure you cancel before the next billing date to avoid being charged for another cycle.
- If you are unsure about canceling, contact our support team for assistance or explore alternative options like downgrading your plan.
Key Benefits
- Provides flexibility to stop your subscription at any time without long-term commitments.
- Ensures full access to the service until the end of your current billing period.
Related Features
Learn more about managing your subscription and billing:
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